DIROPS - Director of Operations
3.
1 6 hours ago Full Job Description RAYUS Radiology, formerly DCA, is looking for a Director of Operations to join our team.
We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment.
Come join us and shine brighter together! JOB
Summary:
Responsible for all operational aspects of running assigned center(s) in the SE Florida market.
Operational responsibilities include planning, staff management, budget management, working closely with all partners, maintaining relationships with referring groups, and on-going customer service functions.
This position is also responsible for meeting the quality and operational goals (i.
e.
, efficiency, productivity, costs) for the center(s).
ESSENTIAL DUTIES AND
Responsibilities:
Champions the vision, values and RAYUS culture to support the strategic goals of the Company (55%) Center Operation Management Plans, organizes, develops, implements and interprets the programs, goals, objectives, policies and procedures, etc.
necessary for providing quality care and maintaining a sound operation Must have a sound understanding of each job function in the center(s) Assists with budgeting and manages the budget for the center(s) and recommends financial decisions for the center Monitors performance and profitability of services offered Maintains productive relationships with center's customer base in defined market through delivery of extraordinary customer service, personal visits, and support enhancing the RAYUS customer experience Interfaces with Radiologists in roll-out of market initiatives Monitors payor referral activity Arranges appropriate physician coverage for all contrast and sedation studies Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, and administrative functions Assists Corporate Marketing to develop mailings, mailing collateral, etc.
, for defined market Ensures compliance with all HIPAA guidelines (40%) Staff Management Participates in staff performance evaluations, compensation recommendations and development of associates including performance improvement plans, disciplinary actions and/or termination of associates Leads regular staff meetings and employee one-on-one discussions Oversees and assists in the recruitment and onboarding of new supervisors and admin team (i.
e.
recruiting fairs, interviewing, training, etc.
) providing resource and technical expertise Maintains staff retention by implementing effective retention strategies Interfaces with Sr.
Director, radiologists and all technical and administrative staff to ensure effective teamwork and efficient center operations Implements strategies to promote teamwork within the center and with other associates including management and radiologists Provides ongoing and timely communication to management and staff regarding center performance, staff performance, events, issues, etc.
related to the center and Company (5%) Completes other tasks and projects as assigned COMPETENCIES (KNOWLEDGE, SKILLS AND ABILITIES) REQUIRED:
Knowledge of current technical skills and procedural understanding to perform a full range of radiologic scanning procedures Knowledge of medical terminology Knowledge of and adherence to company policies and protocols Knowledge of and adherence to HIPAA and safety guidelines Skill in written and verbal communication Ability to work independently and in a team environment Ability to work in a fast-paced environment and meet established deadlines Ability to be flexible and adaptable to constant change Ability to manage schedule to ensure work is completed Ability to deliver high quality customer service to internal and external customers by communicating with integrity and compassion Ability to remain calm in difficult situations Ability to resolve service recovery issues and understand when to escalate to the next level Ability to take initiative to improve processes, think strategically and identify trends Ability to provide open, honest feedback to improve decision making Ability to influence across the organization and work effectively with all levels of management and staff Ability to maintain and build constructive relationships that produce results Ability to effectively supervise exempt and non-exempt staff Requirements:
SUMMARY OF
Qualifications:
Required:
Requires 5
years of related medical experience, preferably in outpatient radiology imaging Requires 5
years of proven management and supervisory experience Proficient in Microsoft Office Suite Valid driver's license and proof of current insurance Preferred:
Bachelor's degree in a related field RT Certification 2-3 years of imaging experience 2-3 years marketing experience in a healthcare setting WORKING CONDITIONS:
Requires use of office equipment, such as computers, fax machines, telephones and copiers Requires computer-related activities for extended periods of time Requires the ability to see, hear, walk, stand, sit, reach, write, and key Must be able to transport patients from either wheelchairs and/or gurneys onto and off exam tables, with lifting capacity up to 100 pounds Requires the ability to travel May have exposure to respiratory secretions (such as coughing, TB, etc.
), blood and/or bodily fluids via patient contact RAYUS is committed to delivering clinical excellence in communities across the U.
S.
, driven by our passion for and superior service to referring providers and patients.
RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness.
Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 6 hours ago Full Job Description RAYUS Radiology, formerly DCA, is looking for a Director of Operations to join our team.
We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment.
Come join us and shine brighter together! JOB
Summary:
Responsible for all operational aspects of running assigned center(s) in the SE Florida market.
Operational responsibilities include planning, staff management, budget management, working closely with all partners, maintaining relationships with referring groups, and on-going customer service functions.
This position is also responsible for meeting the quality and operational goals (i.
e.
, efficiency, productivity, costs) for the center(s).
ESSENTIAL DUTIES AND
Responsibilities:
Champions the vision, values and RAYUS culture to support the strategic goals of the Company (55%) Center Operation Management Plans, organizes, develops, implements and interprets the programs, goals, objectives, policies and procedures, etc.
necessary for providing quality care and maintaining a sound operation Must have a sound understanding of each job function in the center(s) Assists with budgeting and manages the budget for the center(s) and recommends financial decisions for the center Monitors performance and profitability of services offered Maintains productive relationships with center's customer base in defined market through delivery of extraordinary customer service, personal visits, and support enhancing the RAYUS customer experience Interfaces with Radiologists in roll-out of market initiatives Monitors payor referral activity Arranges appropriate physician coverage for all contrast and sedation studies Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, and administrative functions Assists Corporate Marketing to develop mailings, mailing collateral, etc.
, for defined market Ensures compliance with all HIPAA guidelines (40%) Staff Management Participates in staff performance evaluations, compensation recommendations and development of associates including performance improvement plans, disciplinary actions and/or termination of associates Leads regular staff meetings and employee one-on-one discussions Oversees and assists in the recruitment and onboarding of new supervisors and admin team (i.
e.
recruiting fairs, interviewing, training, etc.
) providing resource and technical expertise Maintains staff retention by implementing effective retention strategies Interfaces with Sr.
Director, radiologists and all technical and administrative staff to ensure effective teamwork and efficient center operations Implements strategies to promote teamwork within the center and with other associates including management and radiologists Provides ongoing and timely communication to management and staff regarding center performance, staff performance, events, issues, etc.
related to the center and Company (5%) Completes other tasks and projects as assigned COMPETENCIES (KNOWLEDGE, SKILLS AND ABILITIES) REQUIRED:
Knowledge of current technical skills and procedural understanding to perform a full range of radiologic scanning procedures Knowledge of medical terminology Knowledge of and adherence to company policies and protocols Knowledge of and adherence to HIPAA and safety guidelines Skill in written and verbal communication Ability to work independently and in a team environment Ability to work in a fast-paced environment and meet established deadlines Ability to be flexible and adaptable to constant change Ability to manage schedule to ensure work is completed Ability to deliver high quality customer service to internal and external customers by communicating with integrity and compassion Ability to remain calm in difficult situations Ability to resolve service recovery issues and understand when to escalate to the next level Ability to take initiative to improve processes, think strategically and identify trends Ability to provide open, honest feedback to improve decision making Ability to influence across the organization and work effectively with all levels of management and staff Ability to maintain and build constructive relationships that produce results Ability to effectively supervise exempt and non-exempt staff Requirements:
SUMMARY OF
Qualifications:
Required:
Requires 5
years of related medical experience, preferably in outpatient radiology imaging Requires 5
years of proven management and supervisory experience Proficient in Microsoft Office Suite Valid driver's license and proof of current insurance Preferred:
Bachelor's degree in a related field RT Certification 2-3 years of imaging experience 2-3 years marketing experience in a healthcare setting WORKING CONDITIONS:
Requires use of office equipment, such as computers, fax machines, telephones and copiers Requires computer-related activities for extended periods of time Requires the ability to see, hear, walk, stand, sit, reach, write, and key Must be able to transport patients from either wheelchairs and/or gurneys onto and off exam tables, with lifting capacity up to 100 pounds Requires the ability to travel May have exposure to respiratory secretions (such as coughing, TB, etc.
), blood and/or bodily fluids via patient contact RAYUS is committed to delivering clinical excellence in communities across the U.
S.
, driven by our passion for and superior service to referring providers and patients.
RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness.
Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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