Associate Patient Care Coordinator - Orthopedic Surgery Center of Palm Beach
OverviewToday, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care.
Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal:
delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
The new SCA Health represents who we are today and where we are goingand the growing career opportunities for YOU.
Responsibilities The Patient Registration Assistant:
Greets and welcomes patients, visitors and guests to the center.
Assists patients through the registration process.
Prepares patient charts and other communications.
Provides updates to patient families as needed.
Demonstrates appropriate knowledge and competence of designated skills identified for the position.
Maintains and evaluates their own job specific expertise, demonstrates the importance of continuing education to the performance of facility responsibilities and professional growth.
Performs administrative duties as assigned.
Maintains flexibility with scheduling and job assignments to cover patient needs.
Fosters a positive and professional ambulatory surgery center environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member.
Must have an award-winning smile and personality with an unrequited commitment to clinical excellence and outcomes.
Participates in committees, work groups and meetings as deemed necessary.
Successfully completes required competencies of the position.
Qualifications Education Required:
High School Graduate or equivalent.
Skills Required:
Exceptional written and verbal communication skills.
Must be able to communicate effectively in English.
Ability to speak Spanish desired, but not required.
Advanced computer literacy to include proficiency in the following skills:
Send and Receive Company Email
Access patient charts by electronic methods
Create complex Word Processing Documents
Create complex Spreadsheet Documents
Excellent interpersonal relationship skills
Ability to listen, comprehend and follow instructions.
Experience:
Previous work experience in an ambulatory care surgical setting or acute care hospital
Previous registration, admissions, and healthcare scheduling helpful
One year Medical Receptionist experience is preferred.
Post High School general business or administrative training preferred Dependability:
Attendance
Punctuality
Ability to meet deadlines Recommended Skills Active Listening Administration Clinical Works Communication Computer Literacy Critical Care Estimated Salary: $20 to $28 per hour based on qualifications.
Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal:
delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
The new SCA Health represents who we are today and where we are goingand the growing career opportunities for YOU.
Responsibilities The Patient Registration Assistant:
Greets and welcomes patients, visitors and guests to the center.
Assists patients through the registration process.
Prepares patient charts and other communications.
Provides updates to patient families as needed.
Demonstrates appropriate knowledge and competence of designated skills identified for the position.
Maintains and evaluates their own job specific expertise, demonstrates the importance of continuing education to the performance of facility responsibilities and professional growth.
Performs administrative duties as assigned.
Maintains flexibility with scheduling and job assignments to cover patient needs.
Fosters a positive and professional ambulatory surgery center environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member.
Must have an award-winning smile and personality with an unrequited commitment to clinical excellence and outcomes.
Participates in committees, work groups and meetings as deemed necessary.
Successfully completes required competencies of the position.
Qualifications Education Required:
High School Graduate or equivalent.
Skills Required:
Exceptional written and verbal communication skills.
Must be able to communicate effectively in English.
Ability to speak Spanish desired, but not required.
Advanced computer literacy to include proficiency in the following skills:
Send and Receive Company Email
Access patient charts by electronic methods
Create complex Word Processing Documents
Create complex Spreadsheet Documents
Excellent interpersonal relationship skills
Ability to listen, comprehend and follow instructions.
Experience:
Previous work experience in an ambulatory care surgical setting or acute care hospital
Previous registration, admissions, and healthcare scheduling helpful
One year Medical Receptionist experience is preferred.
Post High School general business or administrative training preferred Dependability:
Attendance
Punctuality
Ability to meet deadlines Recommended Skills Active Listening Administration Clinical Works Communication Computer Literacy Critical Care Estimated Salary: $20 to $28 per hour based on qualifications.
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